Case Studies

Outcomes That Speak for Themselves

A selection of engagements where our specialist liaising expertise delivered measurable results for MSO, ISP, and VNO operators across India.

MSO Liaising

Securing Cable Landing Rights for a Multi-State MSO

6 months

The Challenge

A leading multi-state MSO faced repeated delays in securing cable landing rights across three southern states, with regulatory objections stalling expansion plans for over 18 months.

Our Approach

We mapped the regulatory decision chain, identified the key objections at state and central level, and built a structured engagement programme with the relevant ministries and TRAI. We prepared and submitted a comprehensive response to outstanding objections and facilitated direct dialogue between the operator and regulatory officials.

The Outcome

Landing rights secured across all three states within six months of engagement. The operator proceeded with network expansion on schedule, adding over 400,000 subscribers within the first year.

ISP Liaising

ISP Licence Renewal Under Regulatory Scrutiny

4 months

The Challenge

A mid-size ISP faced a contested licence renewal with DoT, following compliance queries related to infrastructure sharing obligations and reporting discrepancies identified during a routine audit.

Our Approach

We conducted a full compliance audit, prepared a detailed remediation report, and managed all correspondence with DoT on the operator's behalf. We also facilitated a series of direct meetings between senior management and regulatory officials to address concerns transparently.

The Outcome

Licence renewed without penalty or condition. The operator also implemented a revised compliance framework developed during the engagement, significantly reducing future regulatory risk.

VNO Liaising

Host Network Agreement for a New VNO Market Entrant

3 months

The Challenge

A technology company seeking to launch a VNO service needed to negotiate a host network agreement with a major operator — a process complicated by the host's reluctance to engage and the client's limited experience in telecom commercial negotiations.

Our Approach

We leveraged existing relationships with the host operator's commercial and regulatory teams to open dialogue, prepared a detailed commercial and technical term sheet, and managed the negotiation process through to execution. We also advised on the regulatory requirements for VNO licensing in parallel.

The Outcome

Host network agreement executed within three months. The client launched its VNO service on schedule and has since grown to serve over 150,000 subscribers.

Regulatory Compliance

Compliance Restructuring for a Broadband Operator

5 months

The Challenge

A broadband operator facing increasing regulatory scrutiny needed to overhaul its compliance function ahead of a scheduled TRAI inspection, with significant gaps identified across reporting, documentation, and inter-operator obligations.

Our Approach

We conducted a comprehensive compliance gap analysis, developed a prioritised remediation plan, and worked alongside the operator's internal team to implement the required changes. We also prepared the operator for the TRAI inspection through structured mock reviews.

The Outcome

The TRAI inspection concluded with no adverse findings. The operator's compliance function was rated satisfactory, and the restructured framework has since been adopted as the internal standard across the group.

Discuss Your Challenge

Every engagement is different. Tell us about your situation and we will outline how our specialist liaising expertise can deliver results for you.